iSOFTplc
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  01   02    
 
Market conditions
The year ended 30 April 2003 has been a very good one for our business. Although market conditions have been competitive, our focus on producing modern, highly differentiated software applications has ensured that we have maintained a high hit rate in public procurement programmes and we have continued to sell strongly back into our existing customer base.  

In our target markets and most notably in the United Kingdom, Ireland and Australasia, national governments have shown a preparedness to invest heavily in modern application systems and broadband networks to provide information to improve the quality of healthcare services.

 
Our strategy of focusing on being a leading application content provider, fitted and continues to fit well with the procurement plans of these governments. The published programme of investment in the United Kingdom for example, involves separating the roles of Application Service Provider (ASP) and application content provider with the former being the province of the large service organisations and the latter being the domain of the innovative health systems software specialists, such as iSOFT. This approach is being emulated in other countries where healthcare modernisation and reform is a high priority for government.  
We have executed on our strategy well over the last year and our positioning against government stimulated market developments is very promising.  

Our financial performance for the year  
The market conditions described suit our business model and that is reflected in iSOFT’s results for the financial year ended 30 April 2003.  

Our turnover for the year grew to £91.5m representing an overall growth rate of 52.2% over the previous period, of which 31.2% represented organic growth from existing business operations.

 
Profitability also showed strong progression with operating profit for the year ended 30 April 2003 of £21.0m, an increase of 59.3% over the previous year. Operating profit margins were increased to 22.9% from 21.9% despite strong competition and notwithstanding the amounts expended during the year in the development of our leading application product portfolio and the enhancement of our operating structures.  

Product development  
Over the past year we have continued to invest heavily in our application software portfolio for healthcare provider organisations. Approximately £7.9m was invested in product development representing 8.6% of turnover for the year ended 30 April 2003.  
Our relationship with Microsoft Corporation continues to strengthen and they remain our most important technology partner.  

We are acknowledged by Microsoft as a leading developer in .NET architectures and continue to be a launch partner for their step change technology releases.

 
During the year we worked closely with Microsoft to ensure that our applications can be packaged up for sale to the third party service organisations who in turn offer application services for consumption by end user customers. This has involved re-engineering a number of our applications and the completion of this programme was announced in March 2003 at the HC2003 Conference in Harrogate. The resultant i-series of applications has been well received and recognised in our customer base and our markets generally as the most modern, technology relevant suite of health information system solutions available today.  
In addition, I am delighted to report that since the balance sheet date, we have announced a joint marketing and development agreement with Eclipsys Corporation of the United States.  
iSOFT purchased the United Kingdom and Australian operations of Eclipsys in May 2001 and this new agreement represents the continuation of a relationship which is strategically important for iSOFT as it allows us to bring the best of North American thinking into the clinical components of our applications, where appropriate.  
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©  iSOFT Group plc 2003